Contactless Car Rental – How Does It Work?

Man using contactless car rental

What is contactless car rental and how does it work? Here’s everything you need to know!

Many consumers, especially travelers and road trip enthusiasts are steadily switching over to the convenience of contactless car rental solutions. This trend is widely evident post the COVID-19 pandemic, particularly amongst millennials – a generation that’s already known for their use of mobile technology as well as their love for all things tech-related.

Taking this into consideration, many car rental companies are making the shift to contactless solutions to upgrade their business and maximize profits.

In this blog, we cover everything you need to know about contactless auto rental – its meaning, how it works, features, benefits, and future!

To begin with,

What Is Contactless Car Rental, And How Does It Work?

Contactless car rental is a service centered on optimizing customer experience that allows them to rent a car of their choice by simply using a mobile application.

Customers can register themselves on the company’s digital platform, share details about their preferred dates, choose a car model, enter into a digital agreement and thereafter make the payment online. Upon doing so, they will receive a code on their registered device which can then be used to collect the car on arrival.

Finally, at the end of the trip, they can return the car to the company in the same way.

Let’s take a look at the…

Significant Features And Benefits Of Contactless Car Rental Solutions:

Cars lined up parking lot

1. Quick and Convenient Booking:

Contactless solutions allow customers to book a car of their choice in a matter of a few clicks. It is a highly convenient process for the users as it doesn’t require them to go anywhere physically and allows them to complete the process end-to-end from the comfort of their homes, well in advance!

2. No Paperwork Involved:

With contactless car rental solutions, there is no need for paperwork at all! Customers don’t have to fill out any forms or receipts. All required documentation is digitized with the help of digital identity verification, making it a secure and seamless experience for both – the customer and the company!

3. Reduced Waiting Time:

Customers need not wait in long queues at the rental counter anymore. With the help of advanced software, they can manage their complete booking process online including e-signature for essential documentation, contactless car pick-up and return.


4. Secure Payment Processing:

Furthermore, contactless car rental solutions ensure faster and more secure payment processing as it allows customers to make online payments. This is again extremely beneficial to both – the customers and the company.

5. Pick-up and Drop-off Without Any Human Interaction:

Lastly, as mentioned earlier, contactless vehicle rental solutions enable customers to pick up and drop off their choice of car without any human interaction at all. This complete digitized solution ensures their safety and convenience, making it an incredibly positive experience for them!

What’s In It For The Car Rental Companies?


According to research, 71% of total revenue will be generated through online sales by 2026. Undoubtedly, going contactless is the way of the present, and the future!

While most car rental companies have already switched to contactless car rental solutions during COVID-19, more and more rental companies are still upgrading themselves and going digital. If you’re a car rental company looking to optimize car rental management, read on.


Go Contactless With RENTALL

RENTALL’s car rental management system is a cloud-based platform that comes with a branded mobile application customized according to your branding, for your clients.

You can easily log in and manage your vehicle fleet from any part of the globe at any time, receive alerts for maintenance & client queries, track damages efficiently, get auto-generated finance reports, and facilitate simple checkouts for customers.

Opt for RENTALL’s cost-effective car rental solution today and boost your rental business! Explore our solutions here, or connect with us at +1 888 628 6827 or for a consultation.


At RENTALL we’re on a mission to be the SaaS solution of choice for rental operators looking for growth and stability in a disruptive sector.

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    "Our minimum fleet size required to implement RENTALL is 10 vehicles. However, we do make exceptions in certain cases, such as expected growth in the next 12 months, or other factors in your operation. To discuss your business and see how RENTALL can work for you, please contact and a member of our sales team will reach out to you."